• Increase font size
  • Default font size
  • Decrease font size
  • default color
  • cyan color
  • red color

ONLINE STATUS

Archives

Filter 

  • BackupAgent Maintenance

    Dear Customer, Please be informed that Monday, 22nd April 2013 at 12:00 CET, BackupAgent will perform an upgrade of the BackupAgent server application to version v4.3.1. This release mainly comprises of fixes and includes upgrade on Microsoft .NET framew...
  • Resolved : Outage on our hosted Exchange platform 06/09/2012

    Dear Customer,We experienced unforecasted issues with our Hosted Exchange platform on September 6th, 2012. We are very sorry for any inconvenience and owe you a sincere apology.Our technical team has managed to set everything back up again. ...
  • Outage on Exchange Platform 14/06/2012

    Dear customers,We must inform you that we are experiencing an outage on our Exchange platform since 16:00 PM CET today. This is effecting client connectivity only (no update to your client, no OWA), receiving emails continue to be treated properly by the ...
  • Mail services maintenance

    Dear customers,The 22st of March 2012 at 7AM CET, we plan to proceed to an update of our email platform.You can expect a down of the following services for an hour time period:* webmail* sending emails* receiving emailsAll emails sent to the mailboxes dur...
  • Resolved : Outage on our hosted Exchange platform

    Dear customers,We are pleased to inform you that the Exchange service is again fully functional. However, please be aware that mail sent to you during the downtime may experience a short delay before arriving in your inbox. Best regards,The DATACENTER L...
  • update : OUTAGE ON OUR HOSTED EXCHANGE PLATFORM

    Dear customers,Please be informed that the solution is taking a little longer than initially anticipated. We will let you know when it is complete. Thank you for your understanding.The DATACENTER Luxembourg team...
  • Outage on our hosted Exchange platform

    Dear customers,We experienced an outage on our Exchange Platform at 6:00AM this morning due to an unexpected issue. All machines are up again, but access to the Mailbox store is still unavailable.We are putting online a temporary database so that you will...
  • Incident report: fiberIP 22-12-2011

    Dear Customer,Today, we have experienced unforecasted issues with our fiberIP infrastructure. We are very sorry for any inconvenience and owe you a sincere apology. Our technical team has managed to set everything back up again.The problem arose on a f...
  • fiberIP incident: 22-12-2011

    Dear Customer,   Since 17h39 (CET), today Thursday 22nd December 2011, we are experiencing an unforecasted issue with our fiberIP infrastructure. Our technical team is currently working to set everything back up. We are sorry for any inconvenience, ...
  • Mail service outage

    Dear customers,We are currently facing a massive email spam attack having for effect a temporary unavailability of the services, and will delay delivery of legitimate emails. All pending emails will be delivered as soon as the mail server processes them, ...
  • Network Outage: 24th January 2011

    Dear customers, We're currently facing some issues on a part of our network and are actively working on solving the problem.We will keep you informed of any progress made. We apologize for any inconvenience this may have caused. We'll con...
  • Network Outage: 07:31 am CET until 07:59 am CET on December 10

    Dear Customer,   We had a network outage at our eBRC Windhof datacenter this morning from 07:31 am CET until 07:59 am CET on December 10. From initial investigation, it appears that one of the core switches had a software issue, causing a net...
  • Network Outage 12 Oct 2010 01:11:36 - 01:13:45 CEST

    Dear customer,We experienced between 12 Oct 01:11:36 and 12 Oct 01:13:45 CEST some problems on our backbone due to a high CPU load on one of our main nodes which disturb the internal routing protocols. Internet access and intra backbone connectivity have ...
  • Mail service outage

    Dear customers,there will be a small interruption of service around 12 noon CET for maintenance on the titan mail server.We apologize for any incovenience it may cause....
  • problems with WAI related webmail services

    Dear customers,We were experiencing this morning problems with WAI related webmail services.The problem was related to the authentication services of the webmail itself, and didn't affected any other email services such as sending and receiving emails.Ple...
  • Our VPS platform is back online

    Dear valued Customer,Our VPS platform is back online.For any problem or if you need any further information, feel free to contact us as usual on support@support.dclux.com.Again, please accept our apologies for any inconvenience caused.Your Datacenter Sup...
  • Problem on our VPS platform

    Dear Valued Customer,Due to an unexpected problem, some parts of our virtualized servers platform are unavailable at the moment. Our teams are working to bring it back online as fast as possible. Please check this page regularly to get the latest news....
  • fiberIP services back to normal

    fiberIP services have been fully restored since 10h11 (CEST)....
  • FiberIP problems

    Dear fiberIP Customer, Since 09h09 AM (CEST) our line supplier is experiencing some problems in his backbone. You might experience some erratic connection on your fiberIP. They are working to resolve the issue as fast as possible. We will keep you infor...
  • Connectivity problems 14th June 2010

    Dear Customer, Yesterday evening between 20h13 and 22h50 pm (CEST), we have experienced unforecasted issues with our infrastructure. We are sorry for any inconvenience and owe you a sincere apology. After a few hours of work, our technical team has mana...