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Update: Mail service outage - Storage
Dear Customers,

Please note that Exchange 2010 service has been restored to a very large extend.

However some users are still facing issues while trying to access their mailbox. In order to restore a normal mailflow as fast as possible for those customers, we have launched a mailbox recreation process. This process should be finalized within the next 2-4 hours maximum. No historical data/emails will be available immediately in the restored mailboxes. A separate email backup restoration process is currently running. It will however take a few days before all the historical data of all the mailboxes will be available again.

We had to choose this option of a restore, as there is no faster way to make sure that affected customers can at least benefit from a normal mail flow.

We wish to apologize again for any inconvenience you may have suffered due to this outage and we will of course keep you updated on any progress.

Many thanks for your kind understanding

The Datacenter Luxembourg Support Team