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Third Update: Mail service outage - Storage
Dear customers,

We would like to give you a new update about our supplier's storage environment outage and the impact on Exchange 2010.

All the mailboxes that were affected by the outage are recreated and functional by now. Users will initially not see their old emails, which is due to the fact that data import from the backup will take up to several days. We do understand that this might cause inconvenience to you, however, they had to make this decision to establish the access to the mailboxes asap. Users can send and receive new e-mails.

We will continue to update the status of the restoration process on this web page.

Please do not hesitate to report any issues noticed on the affected mailboxes by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Once again, we sincerely apologize for the inconvenience the outage is causing to you.

The DATACENTER luxembourg Support Team