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ONLINE STATUS

Mail Service Outage - Storage
Dear customers,

Several online services have been down last night due to a large outage on our supplier’s storage environment.

No cloud solutions provided by Datacenter Luxembourg have been impacted by the outage.

Most of the unavailable services have been restored by now. We however still experience issues with:

Exchange 2010
Database issues are giving trouble to some users to access their Exchange 2010 mailbox. Repair tools are currently fixing this issue. It is not known how much time this will take due to the size of the impacted database.
Unfortunately the process cannot be sped up.

OX Qmail
Mails are queued for delivery. Mailboxes are becoming available.
Webmail access is available but slow, we are still working on restoring full access and functionality.

Once again, we sincerely apologize for the inconvenience the outage caused. Our team is working with our supplier on resolving these issues as soon as possible.

Sincerely,
The DATACENTER Luxembourg Support Team